6 Modules - 15 h each (= 90h)

The trainings are given by one or two trainers and the modules can be contracted separately. Individual personal training is also available.

Contact us for proposals and costs estimate

contact@mediatedomain.com       

Since 2005 we teach this course in collaboration with the Portuguese League for the Protection of Nature (LPN), accredited by the DGERT - Directorate-General for Employment and Labour Relations

Participation I - Introduction to Techniques and Methodologies

Objectives:
Contribute to knowledge in the area of active public participation by providing the trainees with skills to create spaces of interaction to support broad participation on all levels | Promote learning experience on how to operationalize collaboration in multidisciplinary and intra / inter-institutional teams | Interiorize support tools for decision making and concerted action strategies | Promote awareness for negotiation to solve problems, seeking collaborative solutions.

Contents:

Basic concepts | Methodological aspects and techniques of facilitation | Logistics and operationalization | Experiences in the field | Simulation of an interactive workshop including the implementation of appropriate techniques/methodologies

Participation  II – Train the Facilitator

Objectives:

Training of facilitators to ensure true participatory processes, involving large groups of different stakeholders in decision-making | program evaluation or development of actions | Group dynamics and its management | Networking and skills to ensure work in multidisciplinary and intra/inter-institutional teams

Contents:

Train the Facilitator: Self-Awareness, Communication skills | Personal characteristics and competence for facilitation | Conflictive situations and “difficult” participants | Flexible, non-aggressive statements | Professional ethics | Facilitation techniques: key issues and group dynamics.

Participation  III – Conflict Management

Objectives:

Convey the basics of conflict management and some techniques for resolution | Promote self-awareness of the personal style as a facilitator/mediator, and develop strategies to overcome difficult situations and conflict | Understand the fundamentals of consensus-building strategies (negotiation and mediation) | Detect personal factors that drive or hinder the effective management of conflict situations | Communicate effectively, promoting cooperation and constructive attitudes, individually and in groups | Promote strategies for overcoming conflict and flexible responses to adverse situations.

Contents:

Train the facilitator/mediator: Typology and analysis of conflicts | Essential facilitator/mediator skills for managing difficult situations and conflict | Communication skills, active listening, empathy and assertiveness | Professional ethics | Manage and improve group dynamics | Methods and techniques of conflict mediation

Participation  IV – Negotiation and Mediation

Objectives:

Equipping students with specific tools for collaborative conflict resolution and consensus building processes | Empower the mediator | Self-awareness: personal styles in developing strategies to overcome difficult situations and conflict | Acquisition of new skills such as: Negotiation and mediation (theory and practice) | Critical analysis of the profile of the mediator | Specific techniques of communication in escalating conflicts | Learn to identify myths and fears of facilitation (as a facilitator and as a stakeholder) | Reflect on ethical concepts and deontological attitudes of facilitated interventions

Contents:

Advanced Training of Facilitators in Conflict Management: Conflict typology and analysis | Advanced conflict resolution techniques | Specific skills for consensus-building | Communication Skills: rapport, feedback, reframing | Myths and fears in conflict management | Advanced professional ethics.

Participation  V – Consultancy and Marketing

Objectives:

Provide the participants with tools for boosting civil participation in collaborative projects, including: diagnosis of the situation, stakeholder analysis, process design, setting goals and objectives, expected outcomes, barriers/threats and how to overcome them | Dissemination and marketing of participation projects to be implemented, encouraging the mobilization of key partners and sponsors | Participants will learn to network and enhance collaboration and how to promote partnerships | Each participant will develop a participatory action in his/her own professional context

Contents:

Methods and tools for diagnosis and action | Techniques of stakeholder analysis and definition of target-groups | Methods for mobilizations | Management of teams | Evaluation and management of decision cycles on different intervention platforms | Challenges of inter and supervision | Aspects of specific professional ethics | Project Lab

Participation  VI – Experience in the Field / Super- and Intervision

Objectives:

Outdoor week-end for continuous training. Target group: ex-trainees of PP I-V

Contents:

Reflection | Interchange of Experiences | Specific thematic focus